Best Boost Powder And Hair Clay

Returns Policy

Eligibility for Returns: Items can be returned within 7 days of delivery, provided they are unopened, unused, and in their original packaging. We cannot accept returns for opened products. How to Return: To initiate a return, please email us at info@damagehair.com.au with your order number and reason for the return. Our team will guide you through the next steps. Refund Process: Once we receive and inspect your return, we’ll notify you via email. Approved returns will be refunded to your original payment method within 5-7 business days. Please note that shipping fees from the original order are non-refundable. Damaged or Defective Items: If your item arrives damaged or defective, please contact us within 48 hours of receiving your order, and we’ll arrange a replacement.

Shipping

Order Processing: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Domestic Shipping: Standard delivery takes 3-7 business days within Australia, depending on location. International Shipping: We offer worldwide shipping, with delivery times typically ranging from 7-21 business days. Please note that international orders may incur additional customs fees, which are the responsibility of the customer. Tracking: You’ll receive a tracking number via email as soon as your order is shipped, allowing you to monitor its progress.